TORBEN SCHRØDER NAMENSEN

THE RELEVANT WORK EXPERIENCE

Operations Specialist
Forenede Holding

• Microsoft Ecosystem & Hybrid Operations
  Operated and maintained Microsoft Server environments integrated with Azure Hybrid, M365, and private cloud infrastructure. Ensured seamless interoperability across services with a focus on performance, availability, and scalability
• Client Deployment & Configuration
  Led client lifecycle management including OS deployment, imaging, and policy enforcement—streamlining processes with standardized configurations and automation where possible
• Server Monitoring & Maintenance
  Managed routine server operations, patch cycles, and health monitoring to minimize risk and maintain compliance across environments. Implemented improvements to patch management workflows to reduce downtime and improve system stability
• Exchange Hybrid & Email Security
  Supported hybrid Microsoft Exchange deployments, with responsibility for email flow, security protocols (SPF, DKIM, DMARC, DNSSEC), and hygiene configurations to ensure reliable and secure messaging
• Active Directory & Core Services
  Maintained and enhanced AD environments including GPO management, DNS/DHCP administration, and identity lifecycle processes—reinforcing operational consistency and access control best practice

Consultant
Xtracon A/S

• Infrastructure Redesign & Virtualization
  Led a full-scale infrastructure overhaul, including the migration to a virtualized VMware environment—improving scalability, performance, and fault tolerance across core systems
• Active Directory Restructuring
  Reorganized and optimized the AD environment, including OU structure, GPO refinement, and permission cleanup—enhancing security posture and simplifying administrative overhead
• Cross-Company Support & SLA Management
  Delivered technical operations and support under SLA agreements for a diverse customer base, balancing reactive support with proactive system management
• Remote Support & Endpoint Management
  Provided remote support for distributed users and systems, covering Windows client/server troubleshooting, updates via WSUS, and endpoint health
• Core Infrastructure Services
  Maintained and supported networking, backup, antivirus, and security services—ensuring system integrity and continuity through regular checks, remediation, and hardening practices

Desktop Architect
DONG Energy (ØRSTED)

• Software Lifecycle Management
  Oversaw testing, validation, and documentation of new applications and software patches—ensuring stability, compatibility, and alignment with deployment standards
• Packaging Readiness
  Prepared applications for deployment using MSI and CapaSystems, streamlining the handoff to packaging teams and ensuring consistent configuration across environments
• High-Volume Adaptability
  Quickly assessed and adapted to a diverse portfolio of software—supporting efficient onboarding and rollout of hundreds of applications across the organization
• Process Documentation & QA
  Maintained structured, versioned documentation to support repeatable testing, compliance, and audit-readiness—reducing friction in patch cycles and deployment readiness

IT Administrator
SAP Danmark A/S

• Nordic IT Operations
  Held operational responsibility for nordic training centers with +200 workstations and provided end-user support to ~250 users across Denmark
• Workstation Management
  Maintained and updated system images, handled PC lifecycle tasks, and ensured consistent workstation performance across the environment
• Hardware Deployment & Configuration
  Managed deployment and configuration of new hardware, including printers and peripherals—ensuring seamless integration and minimal disruption
• Onboarding & Training
  Delivered IT onboarding for new employees and facilitated technical training sessions—driving user adoption and improving digital fluency
• End-User Support
  Maintained and supported networking, backup, antivirus, and security services—ensuring system integrity and continuity through regular checks, remediation, and hardening practices

Commanding Officer
The Danish Armed Forces - Second-in-Command/Ammunition Section (NK/AMM)

• Team Leadership & Training
  Led and trained an ammunition section of 32 personnel, applying middle management principles to foster discipline, cohesion, and mission readiness
• Human-Centric Leadership
  Focused on motivation, mindset development, and interpersonal understanding—building trust, resilience, and effective communication within the unit
• Organizational Responsibility
  Responsible for operational planning, team performance, and tactical coordination under pressure, while maintaining a strong emphasis on individual development
• Security & Trust
  Held HEM security clearance (NATO SECRET)
  Demonstrating high levels of integrity, discretion, and reliability in sensitive environments

THE RELEVANT COURSEWORK

EC-Council
Certified Ethical Hacker (CEH v12)

IBM
Project Management, Leadership in Projects

VMware
VMware vSphere - Install, Configure & Manage

Citrix
Citrix Virtual Apps and Desktops - Help Desk Support

Microsoft Training
Implementing Microsoft Azure Infrastructure Solutions

Administering Information Protection and Compliance in Microsoft 365

Managing Modern Desktops

Copilot for Microsoft 365 for Administrators

Configuring and Deploying a Private Cloud with System Center

Microsoft Powershell - Grundkursus + Videregående

Administering a SQL Database Infrastructure

Administering Windows Server 2012

SCCM - Deploying and Administering SCCM

Implementing Microsoft Windows Server Active Directory

Implementing a Microsoft Windows Server Network Infrastructure

Managing and Maintaining a Microsoft Windows Server Environment

Administering Microsoft Windows Server: Monitoring and Maintenance

Managing a Microsoft Server 2003 Environment

Implementing MS Win Server 2003 Network Infrastructure: Network Services

+ several older Windows NT and Windows 2000 courses